Thompson & Pollock Wealth Inc.

SMS Terms & Conditions

Last updated: November 10, 2026

Who we are

These terms apply to text messages (SMS/MMS) sent by Thompson & Pollock Wealth Inc. ("Thompson & Pollock Wealth", "we", "us"), an independent financial advisory practice serving Ontario and New Brunswick, Canada.

What messages we send and why

We send text messages only to people who have given us their mobile number and agreed to hear from us. Our messages are conversational and service-related, including:

  • Confirming, reminding you about, or rescheduling meetings you have booked with us
  • Following up on a request, form, or enquiry you sent us
  • Answering your questions about our services
  • Sending information you specifically asked to receive by text

We do not send unsolicited marketing text messages, and we do not text anyone who has not agreed to receive messages from us.

How to opt out (STOP)

You can stop receiving text messages from us at any time. Reply STOP to any message and we will immediately stop texting that number. You can also ask us to remove you by emailing Support@thompsonpollock.com or calling 905-243-6328. If you change your mind later, reply START or UNSTOP to resume messages.

How to get help (HELP)

Reply HELP to any of our text messages for assistance, or contact us directly at Support@thompsonpollock.com or 905-243-6328.

Message frequency

Message frequency varies based on your interactions with us. Typically you will receive only occasional messages related to appointments you book or requests you make — usually no more than a few messages per month.

Message and data rates

Message and data rates may apply to any text messages you send to or receive from us, depending on your mobile carrier and plan. Please contact your wireless provider with questions about your text or data plan.

Your privacy

Your mobile phone number and text messaging contact information will not be shared with or sold to any third party for marketing or promotional purposes. For full details on how we handle your information, please read our Privacy Policy.

Changes to these terms

We may update these terms from time to time. The current version will always be available on this page, with the last-updated date shown at the top.